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  Products  >  Change Management

Change Management

Make every change count with connected quality processes and collaborative stakeholder engagement.

Coordinate and execute change processes efficiently and effortlessly to drive continuous improvement.

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Change is constant and can be initiated from anywhere within your organization. CQ Change Management Software enables you and your supply chain partners to establish and follow best-practice workflows that address the full scope of Change Management. The software supports every phase of your Change Management Process, from initiation and review/approval to execution tracking, verification, and closure.

As the backbone of any quality system, CQ Change Management Software connects seamlessly with other QMS processes, including CAPA, Document Management, and Training Management. This integration ensures a unified QMS experience. The software not only ensures compliance by maintaining detailed documentation on all changes—such as those involving design specifications, SOPs, materials, suppliers, and processes—but also significantly boosts productivity and enhances customer satisfaction.

    • Ensure compliance by monitoring the execution of all changes and conducting impact assessments to understand their effects organization-wide. By systematically addressing all processes and changes with documented workflow tracking—instead of relying on memory—you can be confident that best practices are followed and regulatory requirements are met.

    • With changes originating throughout your company, an organized method is essential for evaluating, sharing, tracking, and implementing them effectively. Employees can subscribe to change records relevant to their roles. Integrated enterprise collaboration tools, like Chatter, instantly notify stakeholders, improving decision-making through their timely input. Action items are easily assigned and tracked, and suppliers can be updated through the supplier portal. The system routes planned changes to the appropriate area leads, who can review and approve changes from any device. As a cloud-based solution, all stakeholders can collaborate from anywhere on any device.

    • Follow structured procedures and best practices when rolling out changes. Eliminate manual processes that often lead to errors and delays. Define your own policy and track each step of the change lifecycle—from initiation, business/risk assessment, and approval, to task assignment, implementation, and verification. Streamline the entire process to ensure consistency and repeatability.

    • By sharing all changes, their impacts, and related tasks with everyone involved, nothing is overlooked, and implementation is accelerated. A structured change management process ensures that all required steps are followed. Tasks are clearly assigned and tracked so documents are updated, training is completed, and processes are revised efficiently. This eliminates the need for back-and-forth emails and meetings, minimizing delays. As a result, changes become effective faster, improving productivity and reducing the cost of change.

    • Track all change actions and their impacts to understand progress and ensure visibility across your organization. This enables all affected stakeholders to plan accordingly. Before a change becomes effective, you can confirm that all necessary approvals are complete and a defined "good to go" process is in place. Mitigate risk by ensuring that changes introduced into production have been properly validated.

    Change Management dashboard

Support Your Entire Organization

  • eliminate uncertainty through change

    Management

    Understand the impact, status, and effectiveness of change through real-time dashboards to eliminate uncertainty for the company.

  • Change Manager minimize risk and impact

    Change Manager/ Coordinator

    To minimize risk and impact to the business, ensure changes are properly assessed, reviewed, and deployed.

  • tracking changes

    Quality

    Streamline visibility, tracking, and compliance for changes in process, product, people, and equipment.

  • change activities

    Manufacturing

    Reduce scrap and waste with real-time notifications and information about changes and change activities involving key manufacturing individuals.

  • propagate to the right people by engineering change orders

    Engineering

    Gain confidence that engineering change orders will reach the right people at the right time.

  • changes system prevent supply chain disruption

    Supply Chain

    Remove bottlenecks and clearly communicate changes in real time to and from suppliers to prevent supply chain disruption.

What They Say About Us

  • “When it comes to changes, it’s so important to have a structured process. With a global footprint and an extensive supply chain, any changes we make in processes or operations have a substantial impact across our operations. With ComplianceQuest, we’re able to initiate and track changes consistently, and then be confident that all our other upstream and downstream activities occur as they should, when they should. Wherever a change happens now, whether it’s Engineering, Product, whatever related, it gets done faster and we know everything’s in place once it’s effective.”

    VP Manufacturing Operations

    Global Electronics Corporation

  • ComplianceQuest delivered on their promise at every stage of our implementation. Grounded in the scalability of the force.com platform, CQ transformed our quality management operating capabilities overnight and we are delighted at the fully integrated partnership result. We now have fully digital real-time informatics and ability to implement change in a highly transparent manner to meet the demands of our high growth business. Aphria is setting the standard as a worldwide leader in the cannabis industry through a diversified approach to innovation, corporate citizenship, strategic partnerships and global expansion.

    Tim Purdie, Chief Information Officer / Chief Information Security Officer

    Tilray

Key Features of CQ's Change Management

Change Management features
Change Initiation Change Evaluation Change Execution & Tracking Change Verification & Closure Change Control Mobile Access Reporting & Analytics Social Engagement
  • Change Initiation

    Change Initiation

    Initiate a change with detailed information such as area of change, scope of change, reason for change, type of change (i.e. normal or emergency), proposed change dates, associated risks, expected impact, and any relevant non-conformance or CAPA that may have prompted the change.

  • Change Evaluation

    Change Evaluation

    Easily route changes to the right team (e.g., Quality, Engineering) for evaluation, review/assessment and approval.

  • Change Execution & Tracking

    Change Execution & Tracking

    Document-required tasks to be executed and tracked, each for completion by assigned due dates.

  • Change Verification & Closure

    Change Verification & Closure

    ith close-loop change management, automatically assign tasks to evaluate the outcome of the change on affected products or processes.

  • Change Control

    Change Control

    Using Change Control, streamline the process and guarantee consistency and repeatability across the entire change process. Thus, leading to an accelerated change process which makes changes effective, quicker, improves productivity and reduces cost of change.

  • Mobile Access

    Mobile Access

    Review, escalate and approve changes anywhere, at any time, on your own device.

  • Reporting & Analytics

    Reporting and Analytics

    Understand trends in changes, identify patterns, monitor open change initiatives via dashboards, track outcomes around specific products, track deviations per product and report on open/closed changes. Use built-in best practice based reports or create your own.

  • Social Engagement

    Social Engagement

    Anyone can follow change record processes. Share information easily via Salesforce.com-based enterprise collaboration software (Chatter).

Learn more about how CQ Change Management Solution works in tandem with ComplianceQuest’s Training Management and Document Management capabilities.

Why is Change Management So Important?

  • Change Management is the ‘unsung hero’ of most businesses. Change happens constantly—across products, processes, IT systems, and more. It can be initiated by many people or departments within your organization.
  • With numerous change processes to manage—such as design specifications, SOPs, material changes, supplier changes, and process changes—companies need automation tools to manage and deploy each change consistently.
  • Regulated and ISO-certified companies are expected to maintain detailed documentation of changes.
  • Change in one part of the business can trigger a cascade of other updates: new specification documents, revised manager work instructions, recalibrated equipment, updated raw material requirements, expanded training content, and more. Manual processes and tracking simply cannot keep up.
Change Management Software Datasheet

Change Management Software Datasheet

Download Datasheet
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