salesforce partner logo
Paper-based incident record keeping is costly and cumbersome, and sifting through file cabinets, folders, binders and spreadsheets is difficult and time-consuming. Employers who fail to maintain up-to-date and accurate incident management records, may find themselves facing enforcement and legal actions. There’s also a financial impact for incidents; lost time, lost productivity, delay in the delivery of goods and services, exposure to litigation, fines, citations, and remediation. ComplianceQuest’s Incident Management solution enables you to centralize all your incident data, perform investigation and implement corrective actions. Furthermore, with built in analytics and dashboards, detecting a hazardous trend is now possible, which then leads to preventing accidents.


  • Record company-wide and site-specific workplace, environmental, property and fleet incidents
  • Record and report incidents through any mobile device, anytime, anywhere
  • Record potential incidents such as near misses and observed unsafe acts or conditions
  • Record findings from safety inspections
  • Attach documents, images, audio and video for evidence
  • Intuitive, easy to use interface provides flexibility to capture all your incident needs
  • Automatically notify those that need to know as the incident is reported
  • Reminders and alerts to the relevant personnel to ensure that the incidents get the attention needed
  • Set up escalating email notifications and alerts to ensure deadlines are met
  • Track investigation and assess incidents from anywhere
  • Conduct root cause analysis
  • Track risk and potential impact
  • Propose and execute action plans
  • Record notes, manage tasks and move through your process towards closure
  • Evaluate the effectiveness of corrective actions
  • Identify incidents as cases that involve employees that become injured or ill on the job
  • Track and analyze all required details for injuries and illnesses
  • Generate Incident Task Inquiry application
  • Integrate to HRMS systems to process Employee Case and Claims
  • Comply with variety of Safety, Health and Environment (SHE) regulatory reporting requirements
  • Automatically generate electronic OSHA reports such as 300 Log, 300A Summary, 301 Incident Report
  • Gain actionable information through reports and analytics
  • Calculate important incident safety statistics
  • Track and analyze costs involved related to incidents
  • View safety dashboard, safety hours and overall safety scorecard
Incident Management

Health and Safety Regulations:

  • OHSAS 18001 and ISO 14001
  • OSHA 29 CFR Part 1904 (recording and reporting of occupational injuries and illnesses), 78 FR 67254 (electronic submissions)
  • Form 301 captures detailed information about workplace injuries and illnesses, such as descriptive explanations of the incident and the physician or health care professional’s contact information. Form 301 acts as your first injury report form.
  • Form 300 acts as your LOG of incidents. It includes columns to classify work-related injuries and illnesses and notes the extent and severity of those items.
  • Form 300A is essentially a numerical summary of incidents for a location. Employers must post this form annually from Feb 1- April 30 in a location clearly visible to employees and new applicants.